| Providing timely and effective support services is of utmost importance to us. We know it is vital to our customers. Whether the need is a preliminary technical inquiry or post-sales support, it is our priority to serve you. | ||
| Contact Information | Telephone support at 1-978-443-5106 extension
3 E-mail support at support@superspeed.com Our normal business hours are Monday to Friday, 9:00 am to 5:00 pm EST. |
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| Technical Documents |
How to calculate the maximum amount of available memory FAQ - Frequently Asked Questions RamDisk and RamDisk Plus Device Management Release notes for RamDisk and RamDisk Plus Desktop Edition Release notes for SuperCache 3 and SuperVolume Desktop Edition How to configure SuperCache 3 and/or SuperVolume Installation instructions for SuperCache 3 and/or SuperVolume Uninstall instructions for SuperCache 3 and SuperVolume |
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| Standard Support | Software licenses purchased from SuperSpeed Software, Inc. (SSI), include technical support and maintenance for a period of one (1) year from the date of purchase. Technical support is provided by telephone or by e-mail with SSI’s staff during normal SSI business hours. During the support period, product maintenance is provided by no-cost upgrades to the same product of the same major version number. Standard Support can be renewed at the end of the annual period for a period of one (1) year at the cost of 25% of the product’s list price. | |
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SuperSpeed LLC is the owner of the following U.S. Patents 5577226, 5606681, 5918244, 6370615, 6629201, 6651136, 7017013, 7039767, 7111129, and other patents are pending.
Copyright © 1996-2008 SuperSpeed Software, Inc. All rights reserved.