Money Back Guarantee

14-day 100%-satisfaction-or-your-money-back:   SuperSpeed Software, Inc. offers our customers a 14-day, 100%-satisfaction-or-your-money-back conditional guarantee. If you are unsatisfied with the product you purchased for any reason, please contact us at licensing@superspeed.com within 14 days of purchase date for a full refund. In the email subject line please include the words "Refund Request". In the email, we would appreciate hearing why you were dissatisfied with our software, though this is not a requirement.
Conditional Guarantee:  

Conditional Guarantee: The 14 day satisfaction guarantee is valid as long as a permanent software license key is not requested by the purchaser during this time period. SuperSpeed recommends that you install and use the software for several days before making such a request. A request for permanent software license key is your acknowledgment to us that you have tried the software on your system and are 100% satisfied and, therefore, you relinquish any right to our refund offer.

Please note that on first installation our desktop software runs for 15 days (server software for 30 days) without a permanent software license key.

Payment Methods & Shopping Guarantee:  

SuperSpeed accepts VISA, Mastercard, Eurocard and American Express credit cards for online payment of merchandise and will accept checks from recognized non-profit organizations (contact SuperSpeed for details). We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will only cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

IMPORTANT: SuperSpeed Software, Inc. accepts no responsibility for any expenses or damages including lost revenue incurred directly or indirectly as a result of defective SuperSpeed Software. (Please refer to the End User License Agreement.)


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SuperSpeed LLC is the owner of the following U.S. Patents 5577226, 5606681, 5918244, 6370615, 6629201, 6651136, 7017013, 7039767, 7111129, 7475186, 7594068, 7631139, 7886099 and other patents are pending.

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